If interested in accessing Channel 5/My5 content while connected to VyprVPN, please ensure you have met the following criteria:
- Register for an account with Channel 5/My5. - https://www.my5.tv/
- Ensure you have VyprDNS enabled. - How do I enable VyprDNS?
- Connect to our UK server location. - Which VyprVPN server should I connect to?
However, if Channel 5/My5 still states you are not in the service area after meeting the above criteria, please try the troubleshooting steps from the following Help Center guide: Trouble Accessing Geographically Restricted Streaming Services
Please note Golden Frog will not be able to assist with registering for an account with Channel 5/My5.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.