If interested in accessing CBC Gem content while connected to VyprVPN, please ensure you have met the following criteria:
- Register for an account with CBC Gem. - https://gem.cbc.ca/benefits
- Ensure you have VyprDNS enabled. - How do I enable VyprDNS?
- Connect to our Canada server location. - How do I change server locations?
However, if CBC Gem still states you are not in the service area after meeting the above criteria, please try the troubleshooting steps from the following Help Center guide: Trouble Accessing Geographically Restricted Streaming Services
Please note VyprVPN will not be able to assist with registering for an account with CBC Gem.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.