If you still have access to the server you want to deregister:
- Log into your VyprVPN Cloud admin panel.
- By default, you will be on the Server Overview page. If you aren't there, navigate to that page.
- Click the button labeled Deregister Server.
- You can now register a new server.
If you do not have access to the server you want to deregister:
- Log into your VyprVPN Cloud admin panel (any instance is fine, doesn't have to be the original).
- Attempt to register a new server. You will see a pop-up appear stating "Too many servers".
- Follow the steps in the prompt and deregister the old server.
- Proceed to register your new server.
If you click Cancel, you will see an error appear:
If this happens, simply try registering a new server again and you be prompted with the "Too many servers" pop-up once more. Follow the instructions and deregister the old server.
If you want to deregister server(s) via command-line interface:
This pertains to customers who have multiple servers and would like to deregister ones that are not in use.
Follow the steps below to remove any unused servers. If you are unfamiliar with accessing your server via CLI, see our "How to access your server via SSH" article to familiarize yourself with the process.
1. Ensure you have VyprVPN Cloud installed on a droplet or instance. If you do not, then you will have no way to access the web admin interface via SSH.
See our setup instruction section to setup VyprVPN Cloud if you don't already have access to it.
2. Open an SSH client of your choice. PuTTY is an excellent choice for Windows users, while the built-in Terminal on OSX or Linux will do just fine.
3. SSH to your server as admin over your server's public IP.
4. Once you have established the SSH connection, Issue this command: admin server list. You will be prompted for your Golden Frog credentials.
5. Once you successfully submit your credentials, the currently registered servers for your account are listed. Locate the one you wish to delete. Name and IP will likely be the easiest way to identify your old server.
6. You will need the serverid in order to remove the registered server. Locate that information in the server list, then issue this command:
7. Replace SERVERID with the serverid string.
8. You will receive a success message when your server has been successfully deleted.
9. Terminate the SSH session by typing: exit
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.