As a practice, we do not have physical servers in restrictive countries. Instead, we use virtual servers to keep the encryption gateway out of the hands of dangerous regimes, yet still offer access to an in-country IP address. We also utilize virtual servers to test new locations and determine where to deploy physical servers as we gain more customers and users. When making these decisions, we are guided by our top three technical goals: security, performance and IP location.
For some countries, our overall model simply doesn’t work. Take China, for example. Two of the reasons we don’t have a China server, physical or otherwise, are that we do not feel comfortable with the system and network security within China, and connecting directly to Chinese networks just outside of China does not provide true in-country performance due to the Great Firewall.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.