If you are having issues connecting from a country that is known to block VPNs (such as China, UAE, Saudi Arabia, and Turkey), it’s highly recommended to use Chameleon protocol on Windows, macOS, Android, and iOS.
For the most up to date information, please go to our Service Status page.
The VyprVPN app for iOS may not be available in the App Store in your country. Please follow the instructions here to install the VyprVPN app on your iOS device if it is not available in the App Store.
Here are a few tips that will help you successfully connect:
- Uninstall and reinstall the VyprVPN app
- Restart VyprVPN
- Refresh the server list
- Manually choose any of the following servers (they are likely connectable even with high ping or without a ping):
- South Korea
- Australia - Perth
- Australia - Sydney
- USA - Los Angeles
- USA - Austin
- USA - Miami
- USA - New York
- USA - Chicago
- USA - San Francisco
- USA - Seattle
- United Kingdom
- Hong Kong
There are a lot of complexities involved in accessing an unrestricted Internet from within a country that restricts VPN usage, and we want to provide some additional tips on how to access our website and get connected. If you’re having trouble, try the following:
Access Our Mirror Websites
Although we are able to consistently maintain services, we cannot always keep our VyprVPN website unblocked in the country. To improve access, we have mirrored our site. Our main website https://www.vyprvpn.com/ can also be accessed and used at the following URL:
Please note: Due to the technology we used for this website, it currently can only be accessed via the following browsers: Chrome, Firefox, Safari, Edge, Internet Explorer, or Opera.
Download The App Before You Leave For Travel to a country with restrictive Internet practices.
Downloading the app before you go will allow you access to VyprVPN and related services when you arrive, without having to worry about blocks. For best results, log in to the VyprVPN app with your email and password before travelling to a restrictive country.
VyprVPN App Downloads
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.