If you've enabled Kill Switch in the VyprVPN app, as well as "Block connections without VPN" in your Android settings, then you may be unable to press the connect button in the VyprVPN app. It may also appear lighter than usual, as in the screenshot below:
To correct this, you will either need to disable Kill Switch in the VyprVPN app, or disable Block connections without VPN in your Android settings. We recommend using the VyprVPN app's Kill Switch feature, but Android's built-in Block connections without VPN should work as well.
To disable Block connections without VPN, use the steps below:
- Open the Settings app and select Network and internet
- Select Advanced, and then VPN
- Select the "tools" icon to the right of VyprVPN
- Select the "toggle switch" to the right of "Block connections without VPN" to turn the feature off
That's it! You should now be able to use Kill Switch in the VyprVPN app. Kill Switch can be enabled or disabled from the Customize menu at the bottom left of the VyprVPN app.
Please see this support page for a more detailed description of how to turn Kill Switch on.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.