As of July 2019, we no longer accept Alipay payments. We encourage you to use UnionPay in place of Alipay.
If you signed up for service with us prior to us no longer accepting Alipay payments and your payment method is currently Alipay, you will need to login to your account at our website and update your payment method before your next billing cycle in order to not experience an interruption to your service. We encourage customers switching from Alipay to switch to UnionPay as their payment method.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.