VyprVPN offers a 30-day money-back guarantee for new accounts when you sign up from our website. Please note that subscriptions purchased through iTunes or Google Play are not eligible for our 30-day money-back guarantee - these accounts receive a 3-day free trial instead.
If you aren't completely satisfied with your new VyprVPN service, you can contact support for a full refund within the first 30 days of service.
As we want to make sure VyprVPN meets your needs and see you enjoy its many benefits, we ask that you give our Support Team the opportunity to assist you in troubleshooting any issues you may be experiencing, as well as answering any questions you may have. In addition to our Support Team’s assistance, we offer troubleshooting guides on our Help Center.
Please note that when you contact support, we may attempt to identify and assist with any issues you might be having with VyprVPN. We'd love to help - but if you aren't interested in troubleshooting, or if you need to cancel and refund for a different reason, just let us know and we will gladly proceed with your refund.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.