We do not accept payments via Paypal's Send Money feature. As we are a recurring subscription service, we require payments via Paypal to be made through a PayPal billing agreement. A Paypal billing agreement between you and us is made when you signup for service and select Paypal as your payment of method or through your user Control Panel via the Billing Info section located under the Account tab when:
- You switch your payment method on file for your account to Paypal
- You retry your previously failed Paypal payment
- You update your Paypal billing information on file after your Paypal billing agreement on file has expired
The PayPal billing agreement allows us to automatically charge your PayPal account each billing cycle through the duration of the billing agreement period. Click here if your account is locked for payment failure or you wish to see step by step how to update the billing information on file.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.