When using a Business level VyprVPN account, there are 5 different roles that each user will need to be defined as. These roles are either an Owner, an Admin, Technical, Billing, or a User. Any of these roles can connect to VyprVPN as long as they have a Product License enabled. Please see the information below to determine what each role on a business account will have control over:
- The account Owner role is the primary account holder.
- They have full access to the billing on the account
- They can update subscriptions
- They can update and add/remove user profiles
- They can transfer account ownership to another user
- The Admin role has similar privileges as the Owner role except for the transfer of account ownership.
- They have full access to the billing on the account
- They can update subscriptions
- They can update and add/remove user profiles
- The Technical role has the following permissions:
- They can update and add/remove user profiles
- The Billing role has the following permissions:
- They have full access to the billing on the account
- They can update subscriptions
- The User role only has basic privileges on the account
- They can update their own user profile
Owner | Admin | Technical | Billing | User | |
Ability to connect to VyprVPN when a Product License is enabled. |
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Billing functions (Purchasing/viewing invoices/updating subscriptions) |
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Add/Edit/Remove Users |
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.