How can I improve my connection speed while connected to VyprVPN?

We take pride in offering fast, secure VPN service to all of our customers. We never throttle or rate-limit your connection. If you find your connection speed over VyprVPN isn't satisfactory, there are several things you can try to resolve the issue.

First, some general information to take into account regarding your VPN connection speed:

• You should expect to notice some speed loss when connecting to any VPN service. Every byte of data sent over the VPN network requires encryption, which causes some additional loss in performance due to processing overhead.
• Generally speaking, the farther away you are from the VPN server you are connecting to, the slower the speeds you will experience.
• VyprVPN relies on your underlying internet connection. If you have a slow internet connection from your ISP, you may see noticeably slower speeds when using VyprVPN.
• If your internet connection is suffering from an ISP issue like packet loss or throttling, expect degraded VPN performance and/or issues connecting.

What can I do to improve my speed?

Follow the steps below to attempt to solve slow speed issues:

1. Make sure the server you are connecting to doesn't have a high ping time. 

For optimal performance, connect to servers showing green ping times first, and yellow second. You should avoid servers with red ping times if speed is your main concern. Select Servers in the lower right to access the Servers menu.

2. Refresh your local network if possible.

Refreshing your local network can clear up underlying issues like packet loss and is generally a good first-step troubleshooting technique. Follow the steps below:

1. Unplug power cables from modem and router*
2. Wait 30 seconds, plug modem in
3. Wait 30 seconds, plug router in
4. Wait 30 seconds, network is now refreshed.
*If you have a router/modem combo, just unplug that device.

3. Try a different VPN protocol.

The protocols available to you will depend on the type of device you're using VyprVPN on. Whether you are on Windows, Mac, Android, or iOS, there will be at least two different VPN protocols available. Regardless of which protocol you are currently using, we suggest trying the other available protocols to see if they might improve speed.

• Select Customize in the lower left of the VyprVPN app.

• Select Protocol

• Depending on your type of device, you will see some combination of WireGuard, OpenVPN, Chameleon, and IKEv2. We recommend trying all available protocols to see which one provides the best speed for your device and network environment.