Error 6014 occurs if during the connection process the OpenVPN client is unable to start. This primarily affects the OpenVPN and Chameleon protocols. There are many possible causes for the error, but we can assist with troubleshooting the issue.
Gathering app logs and submitting a ticket will help provide details we can use to better address and resolve the error if it arises. The information for sending us logs can be found here.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.