Error 711 indicates there is an issue with the Remote Access Services Manager and VyprVPN is unable to establish a connection with the VyprVPN network. This issue can arise due to certain Windows updates and luckily, it can easily be resolved.
What is RasMan? 'RasMan' is an abbreviation for Remote Access Connection Manager is a Windows service that manages virtual private network (VPN) connections from your computer to the Internet and if this service is disabled, the VyprVPN client will fail to start.
Let's get started!
1. Press the WinKey and R keys at the same time and that will launch the Run window. Next type in services.msc and click on OK.
Note: You can also launch this window by typing Run in the search box at your taskbar.
2. Scroll down to Remote Access Connection Manager and double click on it.
3. At the start-up type, select Automatic from the drop-down menu and click on Apply followed by OK button. Next, Restart your computer.
4. Close any open programs you may have running and reboot your computer.
I can’t select the Start-up type as it’s greyed out?
Please ensure that you’re logged into your computer using an administrator account. Next, press and hold the WinKey and R button to launch the Run window.
Type cmd into the box and then press Ctrl+Shift+Enter to run the command as an administrator. In the Command Prompt box, type in the command below, press Enter on your keyboard and restart your computer.
sc start rasman & sc config rasman start= auto
I am still getting an error(s)?
Please repeat steps 1 & 2 to access Microsoft Services and ensure the following dependency services of Remote Access Connection Manager (RasMan) and VyprVPN are set to Automatic. Once you’ve enabled them, please Restart your computer.
If you need any further assistance, please contact our 24/7 Customer Success Team, who would be glad to assist.